Execute and Track NPS Surveys from Within the CleverTap Dashboard

March 15, 2022

You can now run and track NPS surveys directly through the CleverTap dashboard. NPS survey has been added to the Web Pop-up & In-App Messaging template to enable set up, execution and tracking of results, with ease.

With this release you:

  • No longer need to rely on external survey tools to capture NPS scores and manually import data into CleverTap to track it.
  • Can completely customize the NPS survey template to reflect their brand guidelines by changing the look and feel, labels, copy, CTA etc.   
  • Can easily track the NPS scores and the campaign metrics from the pre-built NPS board.

Please note that this feature is available only for customers who have migrated to the new Campaigns UI. Learn more