All-in-One Customer Engagement Platform

Fully integrated segmentation, behavioral analytics, messaging and product A/B testing

Live Segmentation and Engagement are Truly Live

  • Insider uses Slow Third Party Engines for user segmentation, and has delays in messaging for even basic user actions. Worse still, they might send false messaging if you don’t add delays
  • Here’s how they describe themselves -

    "We recommend adding a minimum of 10-minute waiting time duration to make the journey process users with recently updated user attributes and events. If your journey does not have the Wait element, your users might proceed on the journey flow incorrectly."

Limitless Data powered by TesseractDBTM

Segmentation and engagement lookback periods up to 10 years to use entire user history for actions

  • Insider offers segmentation and engagement lookback of 1 year

Ability to offer uncapped data points per MAU

  • Capture unlimited user actions & save full user history

We pride ourselves on being an honest and factual organization, to our customers and to the wider audience.

  • This specific competitor says that we do not offer
  • We have all of these features, & more. Would you trust your customer data with this company that blatantly disregards facts for cheap wins?

CleverTap vs Insider

CleverTap does everything that Insider does — and so much more!
Find out how much more you get with our comprehensive retention and engagement platform.

Standard Notification Channels
Send messages to customers through push notifications, emails, SMS, ad audiences, etc
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Campaign Analytics
Dashboard for campaign performance containing stats for notifications sent, delivered, clicked, conversions, etc
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User Journey Builder
To visually build user journeys with different paths containing notifications based on user events, for customer onboarding, activation, conversion, etc
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Unlimited behavior history
For 10 years of data lookback period.
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Immediate data processing & messaging
Insider recommends a 10 minute wait time for messaging after event/profile attribute updation, which means that the entire customer context is lost
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To help identify hidden patterns and hotspots in your data via tables and other data visualizations tools
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Real Impact Dashboard
For a long term view of the consolidated impact of your engagement campaigns on business metrics.
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Today Dashboard
To view active users trend as a quick snapshot.
NPS Dashboard
For a quick view of customer feedback trend.
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Native Display
To embed content natively within your app screen without interrupting the user experience
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Push notification enhancement (RenderMax)
To deliver to 90%+ users incl all Chinese OEM providers, not just Xiaomi & Huawei
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Get It Straight From the Source: What Our Customers Say About Us

Our customers across industries rely on our platform to engage and retain their users. From our cutting-edge features to our attentive support, we strive to be a true partner to our customers’ success.

CleverTap is an easy-to-use and intuitive tool to engage with customers. We are also very happy and impressed with the support the Customer success team provided.”

Maybelle Cheah  | 
Customer Analytics Team Lead, Boost

The big problem that CleverTap helped to solve was understanding the performance of our campaigns.”

Rory Geoghegan  | 
Head of Product, YouNow

With CleverTap, we don’t have to keep switching between platforms. Our campaign analytics are a single refresh away. We can easily create a funnel or analyze a cohort using the dashboard.”

Asiyeh Attar  | 
Product Manager, Edenred UAE

CleverTap is a powerful engagement tool which delivers a lot more than most CRM tools in the market in terms of analytics and building effective journeys.”

Denis Mikheev  | 
CRM & Direct Communication Manager, Paysend
Your benefits

The customer engagement platform your entire team will love

Personalize Conten All-in-One solution

Unlike Insider, we’ve got everything you need to engage and retain users across mobile & web, as well as store customer data.

Personalize Conten Automated, Personalized Messaging

Insider can only give you one year of user data look back. CleverTap gives you 10 years of user data look back, allowing you to deliver truly personalized content.

Personalize Conten Advanced Analytics

Get actionable analytics without needing a third-party tool! Use Pivots, measure real impact, and compare segments, plus use Flows, Cohorts, and more.

Personalize Conten Limitless Scalability

Need to message a million users an hour? Insider can’t help. Our platform can scale with you to reach over 30M/hour. Limiting your growth shouldn’t be an option.

Personalize Conten Lifecycle Optimization

Guided frameworks to move users across lifecycle stages.

Personalize Conten Voice Calling within App

In-app voice capability for secure and contextual communication with your users.

See what Marketers & Product Owners say about us on G2

CleverTap reviews sourced by G2

CleverTap Customers Span the Globe

Thousands of brands in over 100 countries use our retention & growth platform to improve LTV and retention dramatically.

Ready to get started?

Talk to an expert & understand how CleverTap’s Customer Engagement Platform Can Power Your Growth Strategy.