What is a Journey in Clevertap?

CleverTap Journeys lets you build omnichannel campaigns that span push notifications, emails, SMS, in-app messages, and more via drag-and-drop on a visual canvas. Create automated campaigns that are personalized for user behavior, location, and lifecycle stage and get a live view of your campaign to see users flow through each stage in real time.

What is node timeout Clevertap?

When you create a Journey campaign, you can choose to specify a Timeout, or maximum amount of time a user will spend in that Journey. Once this window is completed for a user, they will exit the Journey regardless of which stage they are in.

Guiding Users: CleverTap's Journey Orchestration Unveiled

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Learn how you can Unlock Limitless Customer Lifetime Value with CleverTap’s All-in-One Customer Engagement Platform.

See a tailored demo of CleverTap's key capabilities.
Get a walk-through of industry specific use cases.
Obtain answers to any questions about integration, go-live, and support.

Talk to us

Learn how you can Unlock Limitless Customer Lifetime Value with CleverTap’s All-in-One Customer Engagement Platform.

See a tailored demo of CleverTap's key capabilities.
Get a walk-through of industry specific use cases.
Obtain answers to any questions about integration, go-live, and support.

IntelliNODE: Maximize ROI With AI-Powered Journeys Paths
Continuously test for multiple journey paths and navigate usersto the path with the highest probability of conversion.
Explore IntelliNODE

VISUAL BUILDER

Easily build any campaign on a visual canvas

Onboarding

Hook new users early on with onboarding campaigns that encourage regular use. Construct omnichannel campaigns that engage new users as you demonstrate your app’s value.

Special promos

Craft promotional campaigns and discount programs that grab attention. Create campaigns that are personalized for user behavior and lifecycle stage with a few simple drag-and-drops.

Timely reminders

Send automated reminders to users who drop off before completing an action, like completing a purchase or finishing a movie. With built-in fallbacks, your message always gets through.

Re-engagement

Compose long-lived campaigns that span days, weeks, or even months to touch users at exactly the right time and keep them engaged over the long term.

CAMPAIGN AUTOMATION

Automate engagement across any channel

Deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience.

REAL-TIME INSIGHTS

Monitor success every step of the way

With our rich campaign insights, you’ll get a live view of how your campaigns are performing — to see what’s working or what needs improvement. Easily segment users while in a Journey, creating different paths that match their activity.

Goals

Users that meet your goal (like completing a purchase) will automatically exit the campaign so they don’t keep receiving messages.

Timeouts

Specify the maximum amount of time you want users to spend in a Journey to keep from oversaturating your customers.

Completions

See the users that reached the end of your Journey, along with every touchpoint, so you can build on successful engagement.

Secure & Scalable

Trusted by today’s biggest mobile apps

Billion

Users engaged every month

Billion

Notifications sent every day

Billion

Devices reached

Check out other CleverTap features

Cross-Channel Messaging
Our complete messaging suite keeps your customers captivated across mobile, web and the in-app experience.
Learn more
Campaign Optimization
Increase your engagement with A/B testing, optimal send times, enhanced push deliverability and best-in-class design tools.
Learn more

Create a lasting customer journey

IntelliNODE: Maximize ROI With AI-Powered Journeys Paths