Creating Hyper-Personalized Customer Experiences

Abhishek leads customer success, technical account management & customer support where customers are at the center of everything. He’s passionate about all things product, including strategy, use cases, design & implementation. He was previously in leadership roles with Sprinklr, Trilogy & Ignite Technologies.

Anand is Co-founder and Chief Product Officer—leading the platform’s strategic direction, including design, development, product management & product marketing. He was previously in leadership roles with Infomedia18, Network18 Media and Investments, and co-founder at Burrp, India’s first food tech business.

Christian Carvajal is a Growth Marketer with over ten years of experience, passionate about digital marketing and tech, who wants to support entrepreneurship and SMEs and ignite real results and growth for them through Sumer.

Eli Stein is a Partner at McKinsey & Company. In this role, Eli serves consumer companies on growth and data-driven marketing topics. He is based in San Francisco, CA.

An investment banker by accident and a data scientist by choice, Jacob brings over 15 years of combined experience in analytics, consulting, and portfolio management to solve complex business problems faced by marketers with the help of cutting-edge data science.

Jayant Kshirsagar leads marketing for CleverTap globally. He has over 25 years of leadership experience at multinational companies, including SAP, Intuit, Wipro and Idea Cellular. Jayant has launched strategic marketing initiatives that have measurable impacts on business outcomes and building communities, efforts that have given him a deep understanding of the customers he has served and the challenges they face

Kim has an MA in Kinesiology from the University of Texas and a BA in Psychology from Duke University and was editorial manager for the Journal of Physical Activity and Health. She spent 6 years creating course content, consumer-facing content, and educating clients on their products at TriggerPoint and Implus.

Mansi eats, breathes, and sleeps retention & CRM. In past roles, she’s worked in the ecommerce industry to grow repeat business, customer LTV, and various other app-engagement metrics. Currently, she’s working with the TATA group to drive retention for Tata CLiQ, Tata CLiQ Luxury & the to-be-launched beauty app, CLiQ Palette.

Marcelo started his career as Brand Strategist at big ad agencies in Brazil. He also founded two startups and learned many valuable lessons along the way. He never invested before Guru, as he was wary of doing so, noting that his country had 200 million habitants but only 800,000 invested in the stock market.

Momchil is the Chief Strategy Officer at CleverTap. Recognized as Founder of the Year by the Central European Startup Awards, he is a visionary evangelist leader passionate about building relationships and culture. A leading expert on user retention and mobile marketing, before CleverTap, as the CEO of Leanplum, he grew the company to 100+ employees and $20M+ in revenue.

Nikhil Lalvani works at the intersection of sports and technology. He is super passionate about what he does and the things he gets to learn. At Dream11, his role is to ensure their fantasy sports users love playing on the app.

Peggy is a writer, analyst, consultant, and podcast host and one of the most influential speakers in the mobile marketing space. The founder of MobileGroove, Peggy is also a nine-time author and frequent guest contributor, sharing her insights on innovation at the intersection of content, commerce and community.

Scott Pugh leads Mixpanel’s Asia Pacific business and has been instrumental in building a high-performance team that has delivered rapid growth for the company. Prior to Mixpanel, Scott spent 15 years in the technology and online industry with seven years at Linkedin where he helped launch its Talent Solutions business in Asia.

Sid is charged with continuing the company’s global expansion & revenue growth by building new capabilities and improving operating efficiency. Previously, he served as CRO, Freshworks Inc., Chairman, Freshworks India and has held various leadership roles at Akamai Technologies, Salesforce, IBM, and Microsoft.

Sue Lin’s career is digitally born and, over the years, has grown her scope to include every digital touchpoint across the user journey. She oversees AirAsia’s in-house Growth & Digital Marketing team that includes digital strategy, paid and organic channels, CRM, app marketing, and analytics.

Tushar is a Product Leader at CleverTap overseeing automation and engagement capabilities. He’s an ex-entrepreneur and award-winning product management specialist with more than a decade of experience in high tech.

Vikrant joined CleverTap as its first-ever Chief Growth Officer, leading the company’s marketing and sales team and its integrated go-to-market (GTM) strategy globally across all commercial and enterprise segments. He was previously in leadership roles with Salesforce, SAP, Teradata, IBM, and select startups.