Agentic AI that elevates customer engagement by individualizing at scale and maximizing ROI
Get a DemoPrecisely match every customer with the right experience
Get insights instantly
Uncover user trends easily by turning plain-language prompts into precise queries with the right events and attributes identified and ready-made visualizations generated.
Watch DemoFind the right audience
Define segments in plain language and let the agent select the right events and and attributes to instantly generate precise, editable segments.
Watch DemoMessage at the perfect moment
Remove the guesswork from timing. The agent learns each customer’s engagement patterns and schedules messages for when they’re most likely to notice and act.
Engage on preferred channels
Ensure every message lands where it matters most. The agent automatically selects the best channel for each user maximizing engagement and ROI.
Decode Feedback Patterns
Turn feedback into fuel for growth. The agent analyzes survey responses, reveals the drivers behind promoters and detractors, and surfaces clear actions to improve loyalty.
Showcase the right product
Surface the right product, offer, or content for each user. The agent learns from past behaviors to deliver personalized recommendations that drive engagement and sales.
Get a DemoPredict user behavior accurately
Forecast outcomes like churn, conversions, or drop-offs for users in real time, with the “why” behind each prediction, enabling you to act before opportunities are lost.
Get a Demo
Effortlessly create on-brand, context-aware content
Create on-brand visuals
Start with a prompt or reference image, and the agent applies your brand kit—logos, colors, fonts, layouts, and ratios—to generate campaign-ready visuals that you can easily tweak further or create variants for A/B testing and localization.
Generate copy that resonates
Create brand-aligned, personalized copy in seconds – optimized by insights from top-performing campaigns and guided by your guardrails for tone, voice, keywords, length, language, and style.
Instantly create customer experiences rooted in industry best practices
Turn your goals into Journeys
Describe your goal in plain language, like “reduce churn,” and the agent instantly creates a ready-to-edit journey, complete with messages and visuals, optimized using best practices and tailored to your use case.
Find the best path
Experiment with messaging, channels, timing, and frequency in a single journey. The agent routes users in real time to the best-performing path and adapts as behaviors change to maximize ROI.
The super intelligence behind every 1:1 customer experience
"CleverTap's AI-powered recommendation engine has ensured we achieved our goal of boosting reservation conversions."
"The advanced capabilities powered by AI allow us to greatly enhance the effectiveness of communication and speed of experimentation. CleverTap has helped us reduce our costs and connect with our users more effectively at the right time and on the right channel."
"CleverTap’s Predictions has allowed us to move from reactive targeting to anticipating what our users are likely to do next. Compared to our standard CVM campaigns, we saw 2x higher CTR and a 50% lift in conversions by targeting highly likely segments."
Do I need technical or data skills to use CleverAI™ Agents?
No. CleverAI™ Agents are built for marketers, growth teams, and product owners, not data scientists.
You simply describe your goal in plain language — for example:
CleverAI™ Agents translate your intent into the right events, filters, metrics, and visualizations, which you can review, edit, and refine. This removes technical complexity while making Agentic AI in customer engagement accessible to every team.
How does CleverAI™ handle data privacy and security?
CleverTap keeps your customer data fully within its own infrastructure.
When CleverAI™ Agents interact with external large language models (LLMs):
This ensures agentic AI capabilities remain highly effective without compromising privacy, security, or compliance.
What AI models power CleverAI™ Agents?
CleverAI™ Agents combine:
Model orchestration, data routing, and regional constraints are managed by CleverTap. For regulated industries or strict compliance requirements, your account team can clarify which models are used and how data is handled.
Can CleverAI™ Agents handle complex analytics and segmentation use cases?
Yes. Analytics Agent and Segment Builder Agent support advanced logic, including:
CleverAI™ always shows the underlying configuration, giving you full control to tweak filters, adjust conditions, or refine date ranges. This transparency ensures trust and confidence in AI-powered customer engagement.
Do CleverAI™ Agents support multiple languages and regions?
Yes. CleverAI™ Agents supports multi-lingual customer engagement.
Quality is highest for widely used global languages.
How do approvals, governance, and roles work with CleverAI™?
CleverAI™ follows a human-in-the-loop approach.
This ensures agentic AI accelerates execution without sacrificing governance.
Will CleverAI™ Agents replace marketers or existing CleverTap features?
No. CleverAI™ Agents are designed to amplify teams, not replace them.
They eliminate repetitive manual work — like building queries, segments, creatives, and journeys — so marketers can focus on strategy, experimentation, and creative direction.
All existing CleverTap features remain available. CleverAI™ simply provides a faster, smarter way to activate AI in customer engagement across the entire customer lifecycle.
Can I understand and trust decisions made by CleverAI™ Agents?
Yes. CleverAI™ is built for transparency and control.
Every Agent action includes:
You can review, edit, approve, version, or roll back at any time — a core requirement for enterprise-grade agentic AI in customer engagement.
