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Value
Champion Report

Introduction

The Value Champion Report enables businesses to benchmark their practices with regional and global industry leaders and enables them to unlock higher customer lifetime value with the help of specific recommendations.

Scope of the Workshop

The workshop is a tailor-made, One-to-One consulting session with Industry experts from CleverTap and

Methodology

shares inputs on existing practices by means of a questionnaire that helps CleverTap benchmark practice adoption and comparison to other companies within the same business vertical.
CleverTap caters to 2000+ global brands across the globe to maximize their customer lifetime value

Company Profile

Business Goals

In order to maintain consistent growth tracks the following as its most important strategic business goals:

    Findings:
    Engagement Score
    Overview and Insights

    The overall Company Engagement score for is out of 5 which in its current state, does not meet the industry par for companies. The organizationhas a significant opportunity to increase revenue, monthly active users and reduce churn by implementing modern engagement techniques.

    • BFSI Industry Benchmark
    Overall Engagement Score
    Increase Revenue
    Increase Engagement/MAU
    Reduce Churn

    Identifying Focus Areas
    for your Business

    Objective

      Goal 01

      Increase Activations

      While has some great practices to augment activations, there are few critical practices that will help the company in increasing KYC Completions as well as acquisitions.

      Goal 02

      Acceleration of Conversions

      As per our analysis, there is a significant opportunity for to implement practices that accelerate conversions at every event of the customer’s journey. can leverage some of the latest cutting edge tools to boost conversions.

      Goal 03

      Prevent Churn and Maximize Winback

      can also implement multiple best practices to boost retention and also to Winback customers that have churned.

      A phase-wise Action plan for
      is as follows:

      • BFSI Industry Benchmark
      • New Values
      Overall Engagement Score

      Creation of an End-to-End Engagement plan for every customer

            Overall Engagement Score

            Achieve Industry Benchmarks

                  Overall Engagement Score

                  Become a Practice Leader in Fintech

                        Roadmap to
                        Improve CLV

                        With the identification of focus areas and establishing phases on implementation, a recommended roadmap is created so that the company can achieve their goals in a phase-wise manner.

                        Recommendations for

                        We provide stepwise implementation recommendations to help you get started with your implementation journey. This will, however be done as a part of an In-person / Live session to maximize the Impact. Convert Anonymous users to Signed in Customers

                        Next Steps

                        1. Set up time for a 60 minute Deep-Dive Live session on Best Practices for you.
                        2. Get a Detailed presentation on implementation with ROI framework