Learn how you can Unlock Limitless Customer Lifetime Value with CleverTap’s All-in-One Customer Engagement Platform.
How can brands in the BFSI and Fintech space crack the code to increase digital adoption, customer engagement, order transactions and personalize customer experiences to drive higher retention and lifetime value?
Join us for the ultimate hands-on session as masters from ICICI Bank and BharatPe take you through practical examples and use cases such as:
Reducing drop-offs and improving the onboarding experienceAnalyzing user behavior to identify touchpoints to enhance customer experienceEngaging users through personalized recommendationsOptimizing user journeys to increase conversionsMonitoring key metrics to track performance
Prakash Verma
Manager – PerformanceMarketing & Growth
A digital marketing professional with expertise in Performance Marketing, Digital Branding, Growth Marketing and Engagement. In his current role, Prakash plays a crucial role in driving retention and user growth initiatives for BharatPe and postpe.Prakash has led growth & performance marketing initiatives for best of brands across industries including OTT, SaaS, e-commerce and fintech
Mayur Walunj
Deputy ManagerMobile Banking
Mayur started his professional journey with ICICI Bank after his MBA. He manages In-App marketing properties of iMobile pay application. He handles CleverTap to execute targeted and personalised campaigns, drop notifications to drive traffic, and has speacial focus on analytics, which in turn helps in taking apt business decisions
Niddhi Shah
Associate Director,Customer Success
Niddhi comes with over 8 years of experience in customer success, project management and digital marketing domain. In her current role, she is leading the CleverTap University program, and working on Program Managing multiple projects within CS function which includes creating customer advocacy, enabling customers with product education and making them an expert in the product.
